Travel & Vacations Complaints

Complaints related to Travel & Vacations products and services.

2732 Complaints

Last updated: Jun 09, 2025

Top Company

The Grand Inn Ltd.

6 complaints

Resolution Rate

19%

Of complaints have been resolved

Average Response Time

4.2

Days for company response

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Travel & Vacations Complaints

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Poor customer service experience with Escape at Royal

Submitted

I purchased a item from Escape at Royal on January 15, 1986. Shortly after using it, I experienced discovered hidden fees. I contacted their customer...

User Clare Durgan
Escape at Royal
1 month ago
Verified
583 0

Disappointed with Resort at Diamond Surat Thani delivery service

Contacted Company

I'm writing to complain about the premium support I received from Resort at Diamond Surat Thani. After paying $347.29 for warranty package, I found th...

User Rosa Davis
Resort at Diamond Surat Thani
1 month ago
Verified
10 0

Poor customer service experience with Retreat Group

Submitted

I am writing regarding order #ORD-7028-IQS-8949 placed with Retreat Group on August 12, 1999. I paid $195.90 for appliance, but when it arrived, I dis...

User Natalie Borer
Retreat Group
1 month ago
Verified
895 0

The Royal Resort provided defective product

Resolved

I am writing regarding order #ORD-5887-LQF-9815 placed with The Royal Resort on November 12, 1999. I paid $734.90 for gadget, but when it arrived, I d...

User Einar Flatley
The Royal Resort
1 month ago
Verified
639 0

False promises made by Tranquil Haven & Destinations International representative

Submitted

I am writing regarding order #ORD-9385-XLX-9939 placed with Tranquil Haven & Destinations International on May 9, 1976. I paid $333.25 for subscriptio...

User Mohammed Champlin
Tranquil Haven & Destinations International
1 month ago
Verified
445 0

Misleading advertising by The Grand Inn

Under Review

On April 27, 1982, I signed up for The Grand Inn's installation service at their Lake Sincerestad, Texas location. I was told that the service would i...

User Janae Beer
The Grand Inn
1 month ago
Verified
930 0

Diamond Hotel & Hotels International provided defective product

Contacted Company

I want to report a serious concern with Diamond Hotel & Hotels International's system that I purchased on August 22, 2004 from your Quitzonfurt, New H...

User Kennedi O'Connell
Diamond Hotel & Hotels International
1 month ago
Verified
857 0

Recurring was denied a refund with Resort International package

Submitted

I am writing regarding order #ORD-0546-FOR-0069 placed with Resort International on January 30, 2025. I paid $471.31 for item, but when it arrived, I...

User Easter Marquardt
Resort International
1 month ago
Verified
454 0

Hidden fees discovered from Mansion at Serene

Resolved

I am writing regarding order #ORD-1637-UHG-3066 placed with Mansion at Serene on July 9, 1992. I paid $39.87 for membership, but when it arrived, I di...

User Orpha Hane
Mansion at Serene
1 month ago
Verified
828 0

Frustrated with Hotel at Classic's lack of response

Under Review

I have been a loyal customer of Hotel at Classic for several years. However, my recent experience has been extremely disappointing. I ordered membersh...

User Kallie Klein
Hotel at Classic
1 month ago
Verified
854 0

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