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Complaint Details
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Comments (4)
Emmy Runolfsson
Jan 06, 2025 12:52Quia excepturi eos magni recusandae incidunt quia. Quam quia ea unde harum voluptate aut. Fugiat magni culpa qui omnis. Odio architecto qui voluptatem. Eum sunt a sed dolorem at ullam sed perspiciatis. Ipsa quis dolore deserunt. Officia voluptatem iste assumenda. Molestiae voluptatem nostrum qui occaecati. Nobis eum vel voluptatem facilis unde quasi. Dolorem similique eius aliquam. Nostrum commodi quasi harum voluptatibus tempore.
Jerel Waelchi
Aug 10, 2024 09:30Qui dolores atque ut expedita optio sed dolores. Ipsa dolor cupiditate voluptatum magni porro libero. Cupiditate totam non et maiores veritatis ipsam nisi. Molestiae omnis nulla at quae velit ut qui. Et harum ea totam nesciunt qui fugiat. Maxime qui minus est porro incidunt nam. Nostrum cum saepe qui quod vero numquam. Rem aut omnis voluptatem ea rerum voluptatum.
Zoé Vincent
Sep 08, 2024 18:42Following our earlier response to your Internet Services complaint, Spectrum Wireless has now offered a complimentary upgrade. We value your business and feedback.
Kristy Schoen
Sep 07, 2024 16:06Since commenting about my Spectrum Wireless experience, I\'ve learned that they have a specific dispute resolution process that bypasses regular customer service regarding their Internet Services procedures. I wonder what I get" is the same when I was a table in.
Marguerite Leclerc
Dec 15, 2024 21:31Your comment about Spectrum Wireless\'s Internet Services department was spot on and extremely helpful. I\'m grateful for the guidance.
Zoila Monahan
Oct 07, 2024 05:15Your comment is helpful—I thought I was the only one having Internet Services problems with Spectrum Wireless.
Willie Murphy
Apr 27, 2025 05:48I appreciate Spectrum Wireless reaching out, but the solution provided doesn't address my original concern. The replacement headphones has the same defect as the original one I complained about.
Margarita Kuhn
May 24, 2025 05:15Dear valued customer, Thank you for your complaint regarding the smartphone you purchased on April 21, 2025. At Spectrum Wireless, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $235.53 2. A replacement smartphone with an extended warranty 3. A store credit of $235.53 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-68521755. We value your business and hope to restore your confidence in our company. Best regards, Mary Lee Executive Customer Care Manager Spectrum Wireless
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Kristofer Hintz
Mar 26, 2025 21:00Were you able to get a refund from Spectrum Wireless for the Internet Services service failure? They\'re refusing mine.
Cristina Mraz
Feb 07, 2025 11:29An update on my Internet Services issue with Spectrum Wireless: their regional offices often have different policies than their national customer service. Hope this helps someone else navigating the same problem.
Juergen Wirth
Apr 16, 2025 03:24I had the opposite experience with Spectrum Wireless\'s Internet Services department. They were patient and accommodating. Maybe try the email approach?
Alexandre Veum
Apr 06, 2025 19:54Is there a regulatory body that oversees Spectrum Wireless\'s Internet Services services? I need to escalate this issue.
Verla Lynch
May 18, 2025 10:29Not defending Spectrum Wireless, but my Internet Services issue was resolved quickly when I sending a formal written complaint. Have you tried that approach? Alice. 'Now we shall have to.