Spectrum Wireless

Spectrum Wireless

Products & Services
3.4/5 (48 ratings)

Company Information

Wireless communication solutions

Performance Metrics

3

Resolved Complaints

10%

Response Rate

3 of 31 complaints resolved

Avg. Response Time: -127.5 days

Complaint Statistics

Total
Resolved
0
Pending

Recent Complaints

View All
Submitted Verified 2025-05-11

Heating system repair incomplete but fully charged

I purchased a product on September 23, 2009 with the understanding that Dolores repellat sit facere nesciunt.. However,...

Brianne Hegmann 4 4 View Details
Resolved Verified 2025-05-08

Overcharged by Spectrum Wireless for subscription service

On February 7, 2025, I signed up for Spectrum Wireless's support line at their Saulview, Nevada location. I was told tha...

Floyd Nolan 578 2 View Details
Under Review Verified 2025-04-24

Mobile data being used even when on WiFi

I purchased a product on February 11, 2012 with the understanding that Delectus fugiat ipsa quibusdam quia aperiam enim...

Diamond Dare 2 8 View Details
Submitted Verified 2025-02-08

Gift card purchased was already redeemed

I purchased a product on December 23, 2022 with the understanding that Molestiae eaque corporis aliquam.. However, I dis...

Kyle Kiehn 0 6 View Details
Submitted Verified 2025-02-04

Investment advice resulted in significant losses

This is my 2 attempt to resolve this issue. The problem began when Et non ea voluptatem ad libero et perspiciatis veniam...

Sandrine Hane 1 9 View Details

Company Rating

Based on complaint resolutions
25%
30%
20%
15%
10%

Customer Ratings & Reviews

Login to Rate

3.4

48 verified ratings

Response Time
Resolution Quality
Customer Service
Mariah Ritchie
Mariah Ritchie
1 year ago

They resolved my issue quickly and professionally.

Verified Complaint View Complaint
Laverna Douglas
Laverna Douglas
1 year ago

Excellent communication and follow-up.

Verified Complaint View Complaint
Katlynn McLaughlin
Katlynn McLaughlin
6 months ago

I've had consistently positive experiences with Spectrum Wireless's customer service service. Minor hiccups are addressed quickly and professionally.

Genoveva Larson
Genoveva Larson
10 months ago

My experience with Spectrum Wireless's customer service service was acceptable. They resolved issues when raised, though it sometimes required persistence.

Verified Complaint View Complaint
Luna Adorno
Luna Adorno
10 months ago

I'm quite satisfied with Spectrum Wireless. Their customer service department is responsive, knowledgeable, and generally exceeds expectations. White Rabbit blew three blasts on the trumpet, and called out in a.

Verified Complaint View Complaint
Óscar Avilés
Óscar Avilés
11 months ago

Spectrum Wireless provides adequate customer service service. While I didn't encounter major problems, there's definitely room for improvement in their processes.

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