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Complaint Details
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Comments (6)
Ova Rice
Jan 28, 2025 04:27Impedit sequi quae ut non pariatur amet explicabo. Harum vero id voluptatum eligendi. Sed aut illum dignissimos nihil.
Maurice Schneider
May 12, 2025 23:47In my experience, PrimeLoan Financial responds better to written complaints about Clubs, Bars, Restaurants issues than phone calls. Hatter, and he poured a little bit of mushroom, and crawled.
Aaron Keebler
May 21, 2025 05:10I can\'t thank you enough for recommending sending a formal written complaint when dealing with PrimeLoan Financial. My Clubs, Bars, Restaurants issue is finally being addressed properly. Knave 'Turn them over!' The Knave did.
Willa Weber
May 20, 2025 06:13For anyone dealing with PrimeLoan Financial on Clubs, Bars, Restaurants issues, I\'ve since discovered that their supervisors have different refund authorization limits depending on department. This knowledge would have saved me so much time.
Alonso Valverde
May 22, 2025 04:58Not defending PrimeLoan Financial, but my Clubs, Bars, Restaurants issue was resolved quickly when I requesting to speak with the compliance department. Have you tried that approach?
Fredi Hartmann
May 22, 2025 20:45I appreciate your insights on PrimeLoan Financial\'s Clubs, Bars, Restaurants problems. This confirms what I suspected.
Swetlana Heck
May 14, 2025 16:00I'm outraged on your behalf about how PrimeLoan Financial handled your Clubs, Bars, Restaurants issue. This is unacceptable business practice.
Bria Watsica
May 25, 2025 07:44Thank you for the suggestion to contact PrimeLoan Financial through their customer retention line. My Clubs, Bars, Restaurants issue was resolved within 2 weeks after I did that!
Agathe Prevost
May 25, 2025 22:58I appreciate you taking the time to share your PrimeLoan Financial experience. It puts my Clubs, Bars, Restaurants issues in perspective.
Belle Toy
May 18, 2025 14:09A follow-up on my PrimeLoan Financial comment: I\'ve since learned that their supervisors have different refund authorization limits depending on department when dealing with their Clubs, Bars, Restaurants department. And oh, I wish you could keep.
Enrico Ferraro
May 21, 2025 12:02Has anyone had success getting PrimeLoan Financial to honor their Clubs, Bars, Restaurants warranty? They\'re giving me the runaround.
Lempi Nienow
Apr 27, 2025 05:50I want to acknowledge that PrimeLoan Financial has attempted to resolve this issue. However, the solution they're offering (a $384.67 store credit) isn't adequate considering I paid $384.67 for a athletic shoes that never worked properly.
Gabriela Pietsch
May 24, 2025 05:35Dear customer, I am reaching out regarding your recent complaint about our maintenance contract. First and foremost, I want to extend my sincere apologies for the frustration this situation has caused you. As the Senior Customer Representative at PrimeLoan Financial, I have personally reviewed your case and have spoken with the team members involved. There appears to have been a miscommunication regarding our service guarantees, and I take full responsibility for this oversight. I have taken the following immediate actions: 1. Processed a refund of $483.25 to your original payment method 2. Added a $483.25 service credit to your account for future use 3. Implemented additional training for our staff based on your feedback Your case has been assigned reference number REF-7F489F64 for any future correspondence. Please allow 3-5 business days for the refund to appear in your account. Thank you for giving us the opportunity to address this matter. Your feedback helps us improve. Sincerely, Patricia Wilson Senior Customer Representative PrimeLoan Financial
Daniel Menard
May 17, 2025 06:05ComplaintNest Administrator Alert: We have noticed that PrimeLoan Financial has not yet responded to your complaint about their customization service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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Lieselotte Werner
Mar 11, 2025 10:59For those following this complaint: PrimeLoan Financial has implemented the solution I suggested regarding the Clubs, Bars, Restaurants issue I described. This took 3 days, but I'm frustrated.
Rebekah Eichmann
Apr 25, 2025 07:20Have you tried reaching out to PrimeLoan Financial through the BBB? I\'m wondering if that\'s more effective for Clubs, Bars, Restaurants issues.
Ariadna Morales
May 19, 2025 01:08Thanks for sharing your experience with PrimeLoan Financial. It gave me the confidence to push harder on my Clubs, Bars, Restaurants complaint.
Katelynn Botsford
May 13, 2025 18:55Just wanted to provide an update: PrimeLoan Financial finally implemented the solution I suggested regarding my Clubs, Bars, Restaurants complaint after 5 years.
Pia Baumgartner
Apr 27, 2025 00:06Thanks for the support. It\'s frustrating how PrimeLoan Financial handles Clubs, Bars, Restaurants complaints so poorly.