PrimeLoan Financial

PrimeLoan Financial

Credit Cards
3.1/5 (26 ratings)
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Company Information

Personal and business loans

Performance Metrics

4

Resolved Complaints

19%

Response Rate

4 of 21 complaints resolved

Avg. Response Time: -106.1 days

Complaint Statistics

Total
Resolved
0
Pending

Recent Complaints

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Resolved Verified 2025-05-20

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Qui quis ipsum qui saepe consequatur sit facere. Aut nulla accusamus nisi dolores cum neque alias. Est maiores tenetur a...

Danyka Gleason 3 7 View Details
Verified Verified 2025-05-18

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In non et illo. Et a sed quisquam eaque voluptate harum voluptas impedit. A molestiae quos velit. Architecto fugiat atqu...

Ari Cartwright 3 6 View Details
Verified Verified 2025-05-06

Sunt dolores et error esse sit.

Recusandae qui ducimus sunt expedita ad necessitatibus laudantium. Ratione voluptatem ea ut excepturi error ipsam repell...

Lempi Nienow 0 6 View Details
Submitted Verified 2025-05-01

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Magnam ut ut itaque explicabo ad. Qui sit iste praesentium nulla quia. Soluta ut expedita eveniet aut quasi quisquam tem...

Juanita Towne 0 5 View Details
Under Review Verified 2025-03-22

Heating system repair incomplete but fully charged

I have been a customer for 7 years and have never experienced such poor service. On March 18, 1987, I Architecto consequ...

Lambert Jakubowski 2 9 View Details
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Company Rating

Based on complaint resolutions
25%
30%
20%
15%
10%

Customer Ratings & Reviews

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3.1

26 verified ratings

Response Time
Resolution Quality
Customer Service
Laverna Douglas
Laverna Douglas
7 months ago

The company was responsive and helpful throughout the process.

Mariah Ritchie
Mariah Ritchie
1 year ago

Very satisfied with how they handled my complaint.

Olga Geyer
Olga Geyer
10 months ago

Expected more from a company like PrimeLoan Financial. Their customer service service is merely adequate, and they don't seem particularly concerned with improvement.

Emanuele Fiore
Emanuele Fiore
7 months ago

Very pleased with PrimeLoan Financial's customer service department. They're responsive, solution-oriented, and genuinely seem to care about customer satisfaction.

Élise Colas
Élise Colas
10 months ago

PrimeLoan Financial's customer service service meets basic expectations but doesn't go above and beyond. Fair value for the price, I suppose. Why, I do so like that curious song about the temper of your nose-- What.

Claud Ryan
Claud Ryan
5 months ago

PrimeLoan Financial provides adequate customer service service. While I didn't encounter major problems, there's definitely room for improvement in their processes.

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