Quality issues with Solid Works LLC product
Complaint Details
I'm writing to complain about the maintenance program I received from Solid Works LLC. After paying $585.38 for package, I found that it had repeated billing errors. I've tried resolving this with your customer service team multiple times, including speaking with Albin Q., but have not received a satisfactory resolution.
Comments (2)
Mya Rau
May 08, 2025 06:09The situation with Solid Works LLC has gotten worse. Now they're claiming I never purchased the extended warranty, despite me providing the receipt and reference number REF-9518DFAA multiple times.
Jedidiah Becker
May 22, 2025 05:31ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Solid Works LLC of this issue through multiple channels. They have acknowledged receipt of this complaint on April 26, 2025 and have assigned it reference number REF-9518DFAA in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
Complaint Status
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"
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