Refund refused by VintageCellar Wines
Online Shopping
Verified
Submitted
Feb 23, 2025
Complaint Details
I am writing regarding order #ORD-5136-TOC-5984 placed with VintageCellar Wines on January 31, 2020. I paid $582.89 for tool, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Madison J. and other representatives have not been helpful in resolving this matter.
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1 comments
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Feb 23, 2025 04:30
Comments (1)
Shanelle Wolf
May 13, 2025 05:22After speaking with Charles Martin from the Resolution Center at VintageCellar Wines, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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Feb 23, 2025
Shanelle Wolf
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May 26, 2025
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