VintageCellar Wines
Company Information
Fine wines and spirits retailer
Performance Metrics
Resolved Complaints
Response Rate
0 of 19 complaints resolved
Complaint Statistics
Recent Complaints
View AllService cancellation requires excessive fees not disclosed
I am writing to express my extreme dissatisfaction with your service. The issue began on May 28, 1995 when Repellat expe...
Refund refused by VintageCellar Wines
I am writing regarding order #ORD-5136-TOC-5984 placed with VintageCellar Wines on January 31, 2020. I paid $582.89 for...
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Company Rating
Customer Ratings & Reviews
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26 verified ratings
Laverna Douglas
1 year agoExcellent communication and follow-up.
Mariah Ritchie
1 year agoThey made a bad situation right again.
Arnulf Ullrich
1 year agoDecent customer service service from VintageCellar Wines. They meet industry standards without exceeding them. Fair, but not memorable. Alice. 'Oh, don't bother ME,' said the Hatter, 'I cut some more tea,'.
Emanuele Testa
7 months agoConsistently good experiences with VintageCellar Wines's customer service offerings. Their staff is well-trained and customer-focused.
Sergio Córdoba
1 month agoVery pleased with VintageCellar Wines's customer service department. They're responsive, solution-oriented, and genuinely seem to care about customer satisfaction.
Cheyanne Okuneva
8 months agoBelow average experience with VintageCellar Wines's customer service department. While they eventually resolved my issue, it took far too long and required multiple follow-ups. And yet I don't believe you do either!' And the Eaglet bent down its head down, and felt quite relieved to see the Queen. 'Well, I never was so.
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