Billing dispute with Depot Central Holdings

I'm adding this comment to provide additional information. The jeans from Depot Central Holdings not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Dear valued customer, Thank you for your complaint regarding the formal shoes you purchased on April 28, 2025. At Depot Central Holdings, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $195.49 2. A replacement formal shoes with an extended warranty 3. A store credit of $195.49 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-8248F16F. We value your business and hope to restore your confidence in our company. Best regards, Charles Anderson Technical Support Manager Depot Central Holdings

ComplaintNest Administrator Note: We have reviewed this complaint against Depot Central Holdings and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the winter coat. ComplaintNest Support Team