Quality issues with ExploreTours Travel product
Complaint Details
I want to report a serious concern with ExploreTours Travel's solution that I purchased on June 9, 2005 from your New Constancehaven, Tennessee store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Cary B., but my issue remains unresolved.
Comments (2)
Enoch Walsh
May 24, 2025 05:57I'm updating my complaint because ExploreTours Travel finally contacted me today. They've offered to replace the formal shoes, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Bradford Anderson
May 17, 2025 05:15ComplaintNest Administrator Note: We have reviewed this complaint against ExploreTours Travel and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the jacket. ComplaintNest Support Team
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3 EventsComplaint Submitted
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Status Update
Status updateStatus changed to "Contacted Company"