Frustrated with FastPay Solutions's lack of response
Complaint Details
I am writing regarding order #ORD-9531-UAW-1799 placed with FastPay Solutions on January 21, 1994. I paid $77.58 for application, but when it arrived, I discovered couldn't access my account. I've made numerous attempts to contact customer service, but Consuelo S. and other representatives have not been helpful in resolving this matter.
Comments (2)
Kane Kling
May 13, 2025 05:20I'm adding this comment to provide additional information. The jeans from FastPay Solutions not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Gerta Simon
May 18, 2025 05:34ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding FastPay Solutions's jeans and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at FastPay Solutions and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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