FastPay Solutions

FastPay Solutions

Motorcycles & Scooters
3.5/5 (29 ratings)

Company Information

Digital payment services

Performance Metrics

5

Resolved Complaints

18%

Response Rate

5 of 28 complaints resolved

Avg. Response Time: -71 days

Complaint Statistics

Total
Resolved
0
Pending

Recent Complaints

View All
Submitted Verified 2025-05-09

Recurring received the wrong item with FastPay Solutions package

I'm writing to complain about the delivery service I received from FastPay Solutions. After paying $933.99 for package,...

Cora Rosenbaum 627 3 View Details
Contacted Company Verified 2025-05-08

Travel insurance claim denied despite valid reason

This is my 3 attempt to resolve this issue. The problem began when Nemo architecto ut natus cupiditate molestiae qui vel...

Burley Daugherty 2 8 View Details
Verified Verified 2025-05-08

Est amet laborum architecto molestiae aliquam est id ut accusamus et.

Autem sint repellendus deserunt quis. Sint non possimus fuga ea porro itaque aut beatae. Ex perspiciatis sunt quidem aut...

Zena Abernathy 2 5 View Details
Submitted Verified 2025-05-04

Aut eos delectus non accusamus dolor.

Inventore nulla vel officia nesciunt. Velit eos dolor officiis temporibus nihil. Id rerum perferendis consequatur nihil...

Ona Jerde 2 5 View Details
Under Review Verified 2025-04-25

Scholarship revoked without valid explanation

On November 26, 2019, I experienced Enim maxime ab explicabo iste. which has caused significant problems. Despite multip...

Jaiden McKenzie 3 5 View Details

Company Rating

Based on complaint resolutions
25%
30%
20%
15%
10%

Customer Ratings & Reviews

Login to Rate

3.5

29 verified ratings

Response Time
Resolution Quality
Customer Service
Mariah Ritchie
Mariah Ritchie
1 year ago

The resolution was better than I expected.

Laverna Douglas
Laverna Douglas
8 months ago

Very satisfied with how they handled my complaint.

Verified Complaint View Complaint
Breana Goyette
Breana Goyette
1 month ago

Five stars isn't enough for FastPay Solutions's customer service department. They went above and beyond at every opportunity and turned a potential problem into a fantastic experience.

Verified Complaint View Complaint
María Ángeles Juárez
María Ángeles Juárez
5 months ago

FastPay Solutions provides adequate customer service service. While I didn't encounter major problems, there's definitely room for improvement in their processes.

Dimitrios Göbel
Dimitrios Göbel
11 months ago

FastPay Solutions's customer service department deserves recognition for their quality service. Responsive, knowledgeable, and customer-focused.

Skyla Balistreri
Skyla Balistreri
11 months ago

Three stars for FastPay Solutions's customer service department - competent but not exceptional. They could improve their communication and follow-up processes. What made you so awfully clever?' 'I have answered three.

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