Unsatisfactory resolution from Spectrum Wireless
Online Shopping
Verified
Submitted
Jun 23, 2024
Complaint Details
I purchased a plan from Spectrum Wireless on February 15, 1990. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Irwin G. who promised to escalate my case, but I've heard nothing since.
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1 comments
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Jun 23, 2024 22:24
Comments (1)
Brandt Kirlin
May 02, 2025 06:03After speaking with Taylor Hernandez from the Product Support at Spectrum Wireless, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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2 EventsComplaint Submitted
SubmittedComplaint submitted
Jun 23, 2024
Brandt Kirlin
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May 26, 2025
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