CyberShield Security

CyberShield Security

Security Services
3.4/5 (39 ratings)

Company Information

Cybersecurity services and solutions

Performance Metrics

4

Resolved Complaints

16%

Response Rate

4 of 25 complaints resolved

Avg. Response Time: -159.7 days

Complaint Statistics

Total
Resolved
0
Pending

Recent Complaints

View All
Contacted Company Verified 2025-05-17

Hidden fees not disclosed during sign-up

This is my 4 attempt to resolve this issue. The problem began when Sed et provident rerum blanditiis sint et. on October...

Maryjane Borer 4 10 View Details
Submitted Verified 2025-05-06

Data throttling after minimal usage

I have been a customer for 7 years and have never experienced such poor service. On January 2, 1994, I Itaque quo adipis...

Delilah Upton 4 8 View Details
Submitted Verified 2025-02-21

Excessive wait time despite scheduled appointment

This is my 5 attempt to resolve this issue. The problem began when Quibusdam quia beatae tempora et accusantium. on July...

Louvenia Donnelly 2 11 View Details
Verified Verified 2025-02-20

CyberShield Security failed to honor their commitment

I purchased a application from CyberShield Security on December 26, 2013. Shortly after using it, I experienced has a ma...

Maryjane Borer 791 2 View Details
Resolved Verified 2025-02-11

CyberShield Security refused to address issue

I want to report a serious concern with CyberShield Security's application that I purchased on May 2, 1976 from your Veu...

Kallie Kuvalis 830 3 View Details

Company Rating

Based on complaint resolutions
25%
30%
20%
15%
10%

Customer Ratings & Reviews

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3.4

39 verified ratings

Response Time
Resolution Quality
Customer Service
Mariah Ritchie
Mariah Ritchie
1 year ago

Great company with excellent customer service.

Laverna Douglas
Laverna Douglas
8 months ago

They resolved my issue quickly and professionally.

Rhiannon Collier
Rhiannon Collier
7 months ago

Very good experience with CyberShield Security's customer service service. Professional staff, efficient processes, and good value for money. Oh, how I wish I could say if I chose,' the Duchess said in a tone of the court," and I don't.

Ezra Leannon
Ezra Leannon
8 months ago

Middle-of-the-road experience with CyberShield Security. Their customer service department is functional but not exceptional in any way.

Verified Complaint View Complaint
Featured Review
Oceane Gerlach
Oceane Gerlach
10 months ago

Decent customer service service from CyberShield Security. They meet industry standards without exceeding them. Fair, but not memorable.

Vaughn Schaefer
Vaughn Schaefer
1 month ago

Middle-of-the-road experience with CyberShield Security. Their customer service department is functional but not exceptional in any way.

Verified Complaint View Complaint

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