Misleading product description on Emporium & Group website

I want to acknowledge that Emporium & Group has attempted to resolve this issue. However, the solution they're offering (a $369.58 store credit) isn't adequate considering I paid $369.58 for a formal shoes that never worked properly.

Dear valued customer, Thank you for bringing your concerns about our winter coat to our attention. We at Emporium & Group are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 5, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective winter coat 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary winter coat accessory kit valued at $331.22 Please contact our dedicated resolution team at support@Emporium & Group.com with your preferred delivery date and time, referencing case number REF-C8B783B9. We truly value your business and appreciate the opportunity to make this right. Best regards, Taylor Thomas Customer Advocacy Director Emporium & Group