Rude treatment by Vitality Associates Launceston LLC staff

I received treatment at Vitality Associates Launceston LLC's East Aubree, Kansas facility on March 30, 2025. I was billed $639.53 for services that my insurance should have covered. When I contacted the billing department, Abby R. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I am requesting that Vitality Associates Launceston LLC ensure this doesn't happen to other customers as soon as possible.

I received treatment at Vitality Associates Launceston LLC's East Aubree, Kansas facility on March 30, 2025. I was billed $639.53 for services that my insurance should have covered. When I contacted the billing department, Abby R. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I am requesting that Vitality Associates Launceston LLC ensure this doesn't happen to other customers as soon as possible.