Insurance claim denied by Prime Medical Practice Corp.

Hospitals Verified Under Review Jan 31, 2025
Prime Medical Practice Corp. | Peru | Sharon Lockman

Complaint Details

I had an appointment at Prime Medical Practice Corp. on February 6, 2025 for follow-up appointment. Despite arriving on time, I had to wait over two hours to be seen. When I finally saw the provider, the consultation was rushed and was promised features that don't exist. I've attempted to discuss this with the office manager, Myrtice H., but have received no satisfactory response. I am asking Prime Medical Practice Corp. to make this right by upgrade my service at no additional cost.

649 views | 2 comments | Jan 31, 2025 15:09

Comments (2)

Sharon Lockman

Sharon Lockman

May 02, 2025 05:19

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Prime Medical Practice Corp.. Can someone please provide an update?

Admin User (Original)

Admin User (Original)

May 20, 2025 06:05

Dear valued customer, Thank you for bringing this matter to our attention. We at Prime Medical Practice Corp. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our wireless speaker and have initiated an internal investigation (Reference: REF-D550216A). One of our specialists from our Customer Retention will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Michael Brown Customer Service Director Prime Medical Practice Corp. Customer Relations

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Jan 31, 2025 Sharon Lockman

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May 26, 2025 System

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Status changed to "Under Review"

May 26, 2025 System