Expired products sold by Fresh Market Group

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Fresh Market Group has been much more responsive, though we still haven't reached a satisfactory resolution regarding their delivery service.

Dear valued customer, Thank you for bringing your concerns about our jacket to our attention. We at Fresh Market Group are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 5, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective jacket 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary jacket accessory kit valued at $276.45 Please contact our dedicated resolution team at support@Fresh Market Group.com with your preferred delivery date and time, referencing case number REF-3E180474. We truly value your business and appreciate the opportunity to make this right. Best regards, Robert Hall Support Operations Director Fresh Market Group

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Fresh Market Group's dress shirt and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Fresh Market Group and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team