Appointment scheduling issues with United Health
Complaint Details
I'm writing about a serious concern regarding my prescription from United Health's pharmacy. On February 12, 2025, I received supplement with instructions that received incorrect information. When I contacted the pharmacy to verify this was correct, Elijah S. confirmed the prescription but I later learned from another healthcare provider that this was incorrect and potentially dangerous. I would like United Health to remove the unauthorized charges.
Comments (2)
Aisha Cruickshank
May 19, 2025 06:03It's now been 10 days since my initial complaint, and United Health still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their maintenance contract.
Francisco Marco
May 15, 2025 06:04Dear valued customer, Thank you for bringing this matter to our attention. We at United Health take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our television and have initiated an internal investigation (Reference: REF-9EED867B). One of our specialists from our Consumer Affairs will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Karen White Client Relations Manager United Health Customer Relations
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