Delayed delivery from Realty Development
Complaint Details
I'm writing to complain about the premium support I received from Realty Development. After paying $728.3 for equipment, I found that it had my personal information compromised. I've tried resolving this with your customer service team multiple times, including speaking with Demario S., but have not received a satisfactory resolution. I am asking Realty Development to make this right by train their staff to be more professional.
Comments (2)
Dawn Rutherford
May 24, 2025 05:56I'm updating my complaint because Realty Development finally contacted me today. They've offered to replace the microwave, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Francisco Marco
May 20, 2025 05:14Dear valued customer, Thank you for your complaint regarding the smart thermostat you purchased on May 5, 2025. At Realty Development, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $251.52 2. A replacement smart thermostat with an extended warranty 3. A store credit of $251.52 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-C91C0B66. We value your business and hope to restore your confidence in our company. Best regards, Mary Harris Technical Support Manager Realty Development
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