Frustrated with Realty Development's lack of response
Complaint Details
I have been a loyal customer of Realty Development for several years. However, my recent experience has been extremely disappointing. I ordered product (order #ORD-6346-ZTC-3771) on February 7, 2025, and have encountered encountered rude staff. Despite multiple calls to customer service, no one has been able to help me. I expect Realty Development to take responsibility and extend my warranty period.
Comments (2)
Jamar Jenkins
May 09, 2025 05:35After my initial complaint, Realty Development contacted me to troubleshoot the microwave. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Daniel Menard
May 21, 2025 06:01Dear valued customer, Thank you for bringing this matter to our attention. We at Realty Development take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our air purifier and have initiated an internal investigation (Reference: REF-FB269786). One of our specialists from our Support Operations will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, John Thomas Brand Representative Realty Development Customer Relations
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Status updateStatus changed to "Resolved"