Royal Space Group Corp. refused to address was charged incorrectly

Thank you for your response, but I'm still not satisfied with the resolution offered. The $60.46 refund only covers part of what I paid for the subscription plan, and I've had to spend additional money to fix the issues caused.

Dear valued customer, Thank you for bringing this matter to our attention. We at Royal Space Group Corp. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our air purifier and have initiated an internal investigation (Reference: REF-D0872601). One of our specialists from our Resolution Center will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Casey Thompson Client Experience Manager Royal Space Group Corp. Customer Relations