Misleading specifications for Cloud Edge Long Beach external hard drive
Complaint Details
I'm writing to report serious security concerns with Cloud Edge Long Beach's monitor. After the update on January 1, 2025, I discovered was damaged upon delivery that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Karelle T., but have received no acknowledgment of the problem or timeline for a fix. I am requesting that Cloud Edge Long Beach extend my warranty period as soon as possible.
Comments (1)
Wallace Champlin
May 07, 2025 05:18The situation with Cloud Edge Long Beach has gotten worse. Now they're claiming I never purchased the premium membership, despite me providing the receipt and reference number REF-F6876A9F multiple times.
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