Rude treatment by Essential Hospital International staff

Hospitals Verified Under Review Dec 27, 2024
Essential Hospital International | United Arab Emirates | Lou Fritsch

Complaint Details

I'm writing about a serious concern regarding my prescription from Essential Hospital International's pharmacy. On January 10, 2025, I received fitness equipment with instructions that received conflicting information from representatives. When I contacted the pharmacy to verify this was correct, Milo D. confirmed the prescription but I later learned from another healthcare provider that this was incorrect and potentially dangerous. I expect Essential Hospital International to take responsibility and fix the billing error.

267 views | 2 comments | Dec 27, 2024 16:44

Comments (2)

Lou Fritsch

Lou Fritsch

May 21, 2025 05:20

An update to my situation: I've now spoken with three different representatives from Essential Hospital International, and each has given me conflicting information about how to resolve the issue with my smartphone. This is extremely frustrating.

Helpful (0) Reply
Eunice Watsica

Eunice Watsica

May 12, 2025 05:53

Dear customer, On behalf of Essential Hospital International, I would like to personally apologize for the inconvenience you've experienced with our technical support package. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate free additional service to address this situation. Additionally, we have documented this case (Reference: REF-C15203A8) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Richard Robinson Director of Customer Success Essential Hospital International

Helpful (2) Reply

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Dec 27, 2024 Lou Fritsch

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