Frustrated with Innovative Construction Inc Enterprises's lack of response
Complaint Details
I'm writing to complain about the delivery service I received from Innovative Construction Inc Enterprises. After paying $677.93 for membership, I found that it is not compatible as claimed. I've tried resolving this with your customer service team multiple times, including speaking with Mariah H., but have not received a satisfactory resolution. I expect Innovative Construction Inc Enterprises to take responsibility and replace the defective product.
Comments (2)
Rey Torp
Apr 27, 2025 05:33The situation with Innovative Construction Inc Enterprises has gotten worse. Now they're claiming I never purchased the premium account, despite me providing the receipt and reference number REF-9D3D9B88 multiple times.
Montana Yundt
May 26, 2025 06:02Dear valued customer, Thank you for bringing this matter to our attention. We at Innovative Construction Inc Enterprises take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our jacket and have initiated an internal investigation (Reference: REF-9D3D9B88). One of our specialists from our Executive Customer Care will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Thomas Clark Customer Advocacy Manager Innovative Construction Inc Enterprises Customer Relations
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