Billing discrepancy with Diagnostic Foundation Milan medical center

It's now been 2 days since my initial complaint, and Diagnostic Foundation Milan still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their delivery service.

Dear customer, On behalf of Diagnostic Foundation Milan, I would like to personally apologize for the inconvenience you've experienced with our upgrade plan. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate personalized solution to address this situation. Additionally, we have documented this case (Reference: REF-E720A515) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Riley Thomas Director of Customer Success Diagnostic Foundation Milan

ComplaintNest Administrator Note: We have reviewed this complaint against Diagnostic Foundation Milan and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the camera. ComplaintNest Support Team