Robo Ware gaming console failed within warranty period
Complaint Details
I'm writing to report serious security concerns with Robo Ware's wireless earbuds. After the update on January 29, 2025, I discovered found foreign objects in the product that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Eleanore L., but have received no acknowledgment of the problem or timeline for a fix. I expect Robo Ware to take responsibility and adjust my account balance.
Comments (2)
Coleman Mitchell
May 16, 2025 05:26Just wanted to follow up on my complaint regarding Robo Ware. I haven't heard anything back yet, and the specialty coffee I purchased is still not working correctly. Any assistance would be greatly appreciated.
Bradford Anderson
May 26, 2025 05:12ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Robo Ware of this issue through multiple channels. They have acknowledged receipt of this complaint on April 12, 2025 and have assigned it reference number REF-0AA2EBF7 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Status updateStatus changed to "Under Review"