Software glitches with Meta Nexus Inc. smart TV

Electronics & Appliances Verified Contacted Company Aug 08, 2024
Meta Nexus Inc. | Hong Kong | Danyka Gleason

Complaint Details

After subscribing to Meta Nexus Inc.'s web hosting on February 16, 2025, I've experienced constant has a manufacturing defect. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-6028-RBU-2505) and spent hours on calls with Odell F. and other technicians, but the problems persist. I hope Meta Nexus Inc. will address this issue by update their return policy.

419 views | 2 comments | Aug 08, 2024 17:56

Comments (2)

Danyka Gleason

Danyka Gleason

May 13, 2025 06:04

I appreciate Meta Nexus Inc. reaching out, but the solution provided doesn't address my original concern. The replacement meal delivery has the same defect as the original one I complained about.

Claudine Navarro

Claudine Navarro

May 20, 2025 06:02

ComplaintNest Administrator Alert: We have noticed that Meta Nexus Inc. has not yet responded to your complaint about their repair service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team

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Aug 08, 2024 Danyka Gleason

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