Medical records inaccuracies at Prime Associates

I received treatment at Prime Associates's East Addie, Tennessee facility on May 18, 2025. I was billed $180.94 for services that my insurance should have covered. When I contacted the billing department, Jewel M. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I hope Prime Associates will address this issue by upgrade my service at no additional cost.

I received treatment at Prime Associates's East Addie, Tennessee facility on May 18, 2025. I was billed $180.94 for services that my insurance should have covered. When I contacted the billing department, Jewel M. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I hope Prime Associates will address this issue by upgrade my service at no additional cost.