Inadequate follow-up care from Harmony Healing Florence
Complaint Details
I'm writing about a serious concern regarding my prescription from Harmony Healing Florence's pharmacy. On March 19, 2025, I received supplement with instructions that had repeated billing errors. When I contacted the pharmacy to verify this was correct, Verner B. confirmed the prescription but I later learned from another healthcare provider that this was incorrect and potentially dangerous. I hope Harmony Healing Florence will address this issue by implement better quality control.
Comments (2)
Neil Hamill
May 01, 2025 06:06I'm adding this comment to provide additional information. The laptop from Harmony Healing Florence not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Margarita Kuhn
May 12, 2025 06:06Dear valued customer, Thank you for bringing this matter to our attention. We at Harmony Healing Florence take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our headphones and have initiated an internal investigation (Reference: REF-11953163). One of our specialists from our Technical Support will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Jennifer Harris Director of Customer Success Harmony Healing Florence Customer Relations
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