Quality issues with Consulting Offices item
Complaint Details
I purchased a item from Consulting Offices on January 1, 2025. Shortly after using it, I experienced was transferred multiple times without resolution. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Ella F. who promised to escalate my case, but I've heard nothing since. I expect Consulting Offices to take responsibility and upgrade my service at no additional cost.
Comments (2)
Arely Upton
Apr 27, 2025 06:10The situation with Consulting Offices has gotten worse. Now they're claiming I never purchased the professional setup, despite me providing the receipt and reference number REF-416EBEE8 multiple times.
Zachery Kerluke
May 26, 2025 05:47ComplaintNest Administrator Alert: We have noticed that Consulting Offices has not yet responded to your complaint about their premium account. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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