Hidden fees discovered from Consulting, Consulting & Counsel Perth
Complaint Details
I am writing regarding order #ORD-1053-MSJ-1242 placed with Consulting, Consulting & Counsel Perth on January 20, 2016. I paid $61.37 for membership, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Macey C. and other representatives have not been helpful in resolving this matter.
Comments (1)
Francisco Marco
May 21, 2025 08:15Dear customer, On behalf of Consulting, Consulting & Counsel Perth, I would like to personally apologize for the inconvenience you've experienced. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate store credit to address this situation. Additionally, we have documented this case (Reference: REF-6D287702) to help improve our training and service protocols. Please feel free to contact me directly if you have any further questions or concerns. Yours sincerely, David Moore Customer Service Manager Consulting, Consulting & Counsel Perth
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