Software glitches with SysWeb smart speaker

Electronics & Appliances Verified Contacted Company Oct 17, 2024
SysWeb | Bahrain | Kane Kreiger

Complaint Details

I purchased a smart speaker from SysWeb on December 14, 2024 for $319.89. After only was damaged upon delivery, the device stopped functioning properly. I contacted technical support and spoke with Jasper D. who ran diagnostic tests but couldn't resolve the issue. Despite the product being under warranty, SysWeb is refusing to replace or repair it. I expect SysWeb to take responsibility and adjust my account balance.

308 views | 1 comments | Oct 17, 2024 06:04

Comments (1)

Kane Kreiger

Kane Kreiger

May 19, 2025 05:40

After my initial complaint, SysWeb contacted me to troubleshoot the grocery order. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.

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Oct 17, 2024 Kane Kreiger

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May 26, 2025 System

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Status changed to "Contacted Company"

May 26, 2025 System