Delivery problems with The Premium Cuisine Group order
Complaint Details
I ordered delivery from The Premium Cuisine Group on November 29, 2024 (order #ORD-2475-HTZ-0375) totaling $447.5. The food arrived faced system outages and was barely edible. When I called to report this, Genoveva L. offered only a partial refund despite the fact that most of the food was inedible. I expect The Premium Cuisine Group to take responsibility and expedite the delivery of my order.
Comments (1)
Florence Hane
May 06, 2025 05:37I wanted to update this complaint to mention that a representative from The Premium Cuisine Group called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
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