Software glitches with CloudData International digital camera
Complaint Details
I'm writing to report serious security concerns with CloudData International's router. After the update on February 8, 2025, I discovered was billed multiple times that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Valerie G., but have received no acknowledgment of the problem or timeline for a fix. I would like CloudData International to correct my personal information.
Comments (2)
Assunta Bins
May 20, 2025 05:39I'm adding this comment to provide additional information. The specialty food item from CloudData International not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Jennie Brown
May 11, 2025 05:25Dear valued customer, Thank you for bringing this matter to our attention. We at CloudData International take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal delivery and have initiated an internal investigation (Reference: REF-137FFEA9). One of our specialists from our Customer Service will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Susan Clark Brand Representative CloudData International Customer Relations
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