Refund refused by StudyUniversity
Complaint Details
On May 16, 2025, I signed up for StudyUniversity's subscription service at their East Jeffereyville, California location. I was told that the service would include service plan, but after paying $545.51, I discovered this wasn't the case. When I called to resolve this, Nelson L. was unhelpful and refused to address my concerns. I would like StudyUniversity to deliver the missing items.
Comments (1)
Sharon Lockman
May 04, 2025 05:24I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, StudyUniversity has been much more responsive, though we still haven't reached a satisfactory resolution regarding their customization service.
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