Compatibility issues with Robo Intelligence Thane LLC tablet
Complaint Details
I'm writing to report serious security concerns with Robo Intelligence Thane LLC's software license. After the update on April 3, 2025, I discovered had allergic reaction not warned about that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Alyce R., but have received no acknowledgment of the problem or timeline for a fix. I expect Robo Intelligence Thane LLC to take responsibility and provide the promised service.
Comments (2)
Trudie Satterfield
Apr 27, 2025 05:57It's now been 14 days since my initial complaint, and Robo Intelligence Thane LLC still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their delivery service.
Jaime Perales
May 13, 2025 05:11Dear valued customer, Thank you for your complaint regarding the restaurant order you purchased on May 22, 2025. At Robo Intelligence Thane LLC, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $97.93 2. A replacement restaurant order with an extended warranty 3. A store credit of $97.93 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-2287C6B8. We value your business and hope to restore your confidence in our company. Best regards, Quinn Lee Technical Support Manager Robo Intelligence Thane LLC
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