Defective printer from WebCloud Computing
Complaint Details
I'm writing to report serious security concerns with WebCloud Computing's software license. After the update on April 4, 2025, I discovered couldn't access my account that potentially exposes sensitive data. I immediately reported this to your security team and spoke with German F., but have received no acknowledgment of the problem or timeline for a fix. I expect WebCloud Computing to take responsibility and improve their customer service training.
Comments (1)
Nola Langworth
May 21, 2025 05:43After speaking with Robert Johnson from the Resolution Center at WebCloud Computing, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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