Wrong items shipped by Trendy Store
Complaint Details
I ordered toy from Trendy Store's website on December 7, 2024 (order #ORD-2238-EHZ-0881). When the package arrived, was transferred multiple times without resolution. I immediately contacted customer service and spoke with Zena S. who promised a replacement would be sent, but it's been two weeks with no resolution. I am requesting that Trendy Store deliver the missing items as soon as possible.
Comments (2)
Scottie Ruecker
May 12, 2025 05:24I wanted to update this complaint to mention that a representative from Trendy Store called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Brenna Hilpert
May 16, 2025 05:36ComplaintNest Administrator Note: We have reviewed this complaint against Trendy Store and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the winter coat. ComplaintNest Support Team
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Status Update
Status updateStatus changed to "Resolved"