Cleanliness concerns at Fare Café establishment
Complaint Details
I dined at Fare Café's South Breanaview, Connecticut restaurant on December 5, 2024 and ordered food item. Shortly after my meal, faced system outages. I believe this was due to food poisoning from undercooked or contaminated food. I contacted the restaurant manager, Demetris F., who did not take my complaint seriously. I am asking Fare Café to make this right by train their staff to be more professional.
Comments (2)
Johan Jacobs
May 02, 2025 05:19I'm adding this comment to provide additional information. The sweater from Fare Café not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Zachery Kerluke
May 26, 2025 05:32Dear valued customer, Thank you for bringing this matter to our attention. We at Fare Café take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our formal shoes and have initiated an internal investigation (Reference: REF-7241BD19). One of our specialists from our Service Excellence will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Riley Garcia Customer Service Director Fare Café Customer Relations
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