Long wait times at The Care Vitality Professionals clinic

Hospitals Verified Resolved Mar 17, 2025
The Care Vitality Professionals | Malaysia | Linnie Kessler

Complaint Details

I had an appointment at The Care Vitality Professionals on January 15, 2025 for vaccination. Despite arriving on time, I had to wait over two hours to be seen. When I finally saw the provider, the consultation was rushed and was denied a refund. I've attempted to discuss this with the office manager, Darren K., but have received no satisfactory response. I would like The Care Vitality Professionals to cancel my account without penalty.

442 views | 2 comments | Mar 17, 2025 07:01

Comments (2)

Linnie Kessler

Linnie Kessler

May 16, 2025 05:43

I appreciate The Care Vitality Professionals reaching out, but the solution provided doesn't address my original concern. The replacement camera has the same defect as the original one I complained about.

Clement Doyle

Clement Doyle

May 17, 2025 05:45

ComplaintNest Administrator Note: We have reviewed this complaint against The Care Vitality Professionals and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the smartphone. ComplaintNest Support Team

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Mar 17, 2025 Linnie Kessler

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May 26, 2025 System

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Status changed to "Resolved"

May 26, 2025 System