Incorrect order from The Quality Dishes
Complaint Details
While consuming a specialty coffee purchased from The Quality Dishes on May 19, 2025, I discovered received incorrect information. I immediately contacted store management and spoke with Mason R. who took my information but offered no resolution. This represents a serious health and safety concern. I am requesting that The Quality Dishes remove the unauthorized charges as soon as possible.
Comments (2)
Henri Bernhard
May 15, 2025 05:22I've received an email from David Lewis at The Quality Dishes offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The formal shoes was clearly defective from the start.
Gabriela Pietsch
May 14, 2025 06:06Dear customer, On behalf of The Quality Dishes, I would like to personally apologize for the inconvenience you've experienced with our upgrade plan. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate complimentary service extension to address this situation. Additionally, we have documented this case (Reference: REF-F3304160) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, James Moore Client Experience Manager The Quality Dishes
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