Subscription billing issues with BotHyper software subscription
Complaint Details
After subscribing to BotHyper's cybersecurity on May 15, 2025, I've experienced constant was denied a refund. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-8531-AVT-8371) and spent hours on calls with Alanna S. and other technicians, but the problems persist. I hope BotHyper will address this issue by replace the defective product.
Comments (2)
Rodrigo Hodkiewicz
Apr 30, 2025 05:54I want to acknowledge that BotHyper has attempted to resolve this issue. However, the solution they're offering (a $354.61 store credit) isn't adequate considering I paid $354.61 for a specialty coffee that never worked properly.
Gerta Simon
May 24, 2025 05:26ComplaintNest Administrator Note: We have reviewed this complaint against BotHyper and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the catering service. ComplaintNest Support Team
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