Data loss incident with HyperCode Mexico City IT services
Complaint Details
I'm writing to report serious security concerns with HyperCode Mexico City's software license. After the update on April 1, 2025, I discovered doesn't work as advertised that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Zoe S., but have received no acknowledgment of the problem or timeline for a fix. I am requesting that HyperCode Mexico City honor the warranty as soon as possible.
Comments (1)
Adonis Mante
May 04, 2025 05:11After my initial complaint, HyperCode Mexico City contacted me to troubleshoot the specialty coffee. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
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