System crash after AILink Labs Holdings gaming console update

Electronics & Appliances Verified Contacted Company Jul 31, 2024
AILink Labs Holdings | Botswana | Else Shields

Complaint Details

I purchased a laptop from AILink Labs Holdings on May 14, 2025 for $124.74. After only was billed multiple times, the device stopped functioning properly. I contacted technical support and spoke with Jessy O. who ran diagnostic tests but couldn't resolve the issue. Despite the product being under warranty, AILink Labs Holdings is refusing to replace or repair it. I would like AILink Labs Holdings to fix their misleading advertising.

766 views | 1 comments | Jul 31, 2024 07:11

Comments (1)

Else Shields

Else Shields

May 07, 2025 05:11

After speaking with Michael Miller from the Resolution Center at AILink Labs Holdings, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.

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Jul 31, 2024 Else Shields

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