Account problems with Development Group Enterprises
Complaint Details
I have been a loyal customer of Development Group Enterprises for several years. However, my recent experience has been extremely disappointing. I ordered unit (order #ORD-8295-SFV-7919) on December 24, 2024, and have encountered couldn't access my account. Despite multiple calls to customer service, no one has been able to help me. I am requesting that Development Group Enterprises provide the promised service as soon as possible.
Comments (2)
Justina Hessel
May 19, 2025 05:53I'm adding this comment to provide additional information. The air purifier from Development Group Enterprises not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Gerta Simon
May 18, 2025 05:23Dear valued customer, Thank you for bringing this matter to our attention. We at Development Group Enterprises take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our microwave and have initiated an internal investigation (Reference: REF-B8CE4776). One of our specialists from our Customer Retention will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Taylor Hernandez Senior Customer Representative Development Group Enterprises Customer Relations
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