Billing dispute with Defense Advisors of Reliable Ltd.

I appreciate Defense Advisors of Reliable Ltd. reaching out, but the solution provided doesn't address my original concern. The replacement grocery order has the same defect as the original one I complained about.

Dear valued customer, Thank you for bringing this matter to our attention. We at Defense Advisors of Reliable Ltd. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our organic produce box and have initiated an internal investigation (Reference: REF-B49B0133). One of our specialists from our Customer Service will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Linda Miller Senior Customer Representative Defense Advisors of Reliable Ltd. Customer Relations