Security vulnerability in Quantum Studios Ajman International external hard drive
Complaint Details
I'm writing to report serious security concerns with Quantum Studios Ajman International's gaming console. After the update on February 24, 2025, I discovered had repeated billing errors that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Freddie M., but have received no acknowledgment of the problem or timeline for a fix. I am requesting that Quantum Studios Ajman International ensure this doesn't happen to other customers as soon as possible.
Comments (2)
George King
May 08, 2025 05:23I wanted to update this complaint to mention that a representative from Quantum Studios Ajman International called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Bradford Anderson
May 18, 2025 05:42Dear customer, On behalf of Quantum Studios Ajman International, I would like to personally apologize for the inconvenience you've experienced with our delivery service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate personalized solution to address this situation. Additionally, we have documented this case (Reference: REF-29000B02) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Karen Taylor Director of Customer Success Quantum Studios Ajman International
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Status updateStatus changed to "Resolved"