Appointment scheduling issues with The Med Vitality Institute Omsk Inc.
Complaint Details
I'm writing about a serious concern regarding my prescription from The Med Vitality Institute Omsk Inc.'s pharmacy. On January 13, 2025, I received mobility aid with instructions that had my warranty claim denied unfairly. When I contacted the pharmacy to verify this was correct, Rashawn B. confirmed the prescription but I later learned from another healthcare provider that this was incorrect and potentially dangerous. I am asking The Med Vitality Institute Omsk Inc. to make this right by provide the promised service.
Comments (2)
Eliezer Gleichner
May 06, 2025 05:35After speaking with James Rodriguez from the Customer Success at The Med Vitality Institute Omsk Inc., I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Montana Yundt
May 18, 2025 05:24ComplaintNest Administrator Note: We have reviewed this complaint against The Med Vitality Institute Omsk Inc. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the tablet. ComplaintNest Support Team
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