False promises made by Superior Abode International Corp. representative

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Superior Abode International Corp.. Can someone please provide an update?

Dear valued customer, Thank you for bringing your concerns about our coffee maker to our attention. We at Superior Abode International Corp. are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 14, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective coffee maker 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary coffee maker accessory kit valued at $16.40 Please contact our dedicated resolution team at support@Superior Abode International Corp..com with your preferred delivery date and time, referencing case number REF-0F1436A9. We truly value your business and appreciate the opportunity to make this right. Best regards, Jordan Anderson Consumer Affairs Director Superior Abode International Corp.